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Christine Pietrowicz-Joanis (Puzzle HR), Tony, and Brian discuss the importance of feedback and how to best ensure that honest, direct feedback is provided to managers at all levels of the organization. Perhaps now, more than any time since the industrial revolution, leadership training is essential to successfully addressing the shifting workplace and the changing expectations of employees. That training needs to address not only leadership skills, but also shifting mindsets that affect how they show up and interact with their employees.